- Give a clear, detailed and accurate description
of your item. Make sure to include all of the details about the make, model,
condition, label, and where applicable, a photograph or audio sample accompanying
your written presentation. Also, be sure to mention any defects, problems, etc.
if your item has any whatsoever. Inaccurate item descriptions may lead to negative
feedback and/or suspensions if you are found to have committed fraud.
- Clearly
state your shipping terms. Be sure to
clearly state your shipping terms, including where you are willing to send the
item, what shipping & handling will cost (if you know this in advance), how
you will ship the item, and what forms of payment you are willing to accept.
- Limit
who you accept personal checks from. You
can protect yourself from "bouncing" checks by limiting who you accept personal
checks from below a certain user rating. For example, you can easily include the
statement "will only accept personal checks from members with a feedback rating
of 45 or more positives and NO NEGATIVES" in your item description.
- Consider
registering your mail package. If you
are sending your package via regular mail (as opposed to a courier) consider having
it registered. This adds protection by providing you with proof that the item
was sent to the buyer, and also allows you to track down its whereabouts should
a need arise.
- Use the right packaging
for your item. If you are sending high-priced
equipment, make sure to use the right type of packaging to protect it from damage
during shipping. As well, if you are sending records, make sure that you pack
them properly as they are usually more fragile than CD's. Consult our Packing
& Shipping Support section for more details.
- Consider
using an auction payment service. Various Internet auction services exist
which allow buyers to pay sellers by use of a credit card. VinylBid recommends
to its members the use of PayPal for
auction payments, as they allow for international credit card processing.
- Leave
appropriate feedback on a Buyer. Be sure to leave accurate feedback on the
performance of a buyer after the transaction has completed. By leaving accurate
feedback, you help foster good will amongst the members of the community while
at the same time helping VinylBid eliminate those members who are dishonest.
- If
your buyer doesn't pay, follow our policy.
In the event that your transaction with a buyer results in a non paying bidder,
follow the step-by-step instructions set out in our Non-Paying
Bidder Policy. If you correctly follow the steps, you will be able to
get back your closing fee while at the same time aid the Security Squad in dealing
with the buyer.
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